FAQs

How long does delivery take?

New Zealand delivery only. Auckland: 2–3 working days. North Island: 2–5 working days. South Island and rural addresses: allow 4–8 working days.

Free shipping on orders over $150. View delivery and returns information.

What size or pack am I buying?

Check the product details and your selected pack option before adding to cart. Prices apply to the option shown; bottle sizes and pack quantities vary between products.

How can I check ingredients or serving instructions?

Read the product description and label for the selected drink. For ingredient, allergen or serving questions, contact our team before ordering.

What if my order arrives damaged or incomplete?

If your delivery arrives damaged or items are missing, contact orders@premiumliquor.co.nz with your order number. The current delivery policy asks that you notify us within three days of receipt. Read the full returns policy.

Can I get help choosing a gift?

Explore our gift selection, or contact our team for help choosing. Check each product description to see exactly what is included.

Didn’t find your answer?

Contact our team for help with products or your order.